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Scale Computing delivers 'data center in a box' on MBX-built appliances

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mbx.com +1 847.487.2700 | SALES: 800.560.1195 | SUPPORT: 888.440.1617 | 1200 Technology Way, Libertyville, Illinois, 60048 | MBX Systems © 2020 11 SCALE COMPUTING DELIVERS 'DATA CENTER IN A BOX' ON MBX-BUILT APPLIANCES CHALLENGE: Scale's previous hardware vendor failed to deliver the required level of service, repeatedly shipping products with hardware failures, firmware incompatibilities and missing accessories. SOLUTION: Transitioning to MBX not only resolved problems encountered with the first builder but also yielded engineering, customization and support services benefits that have helped Scale consistently deliver a quality product. Hardware quality and reliability Engineering assistance for new platforms Component consistency from node to node Tier One chassis and component partners So ware imaging and testing services Custom branding and packaging services Extensive report customization Logistics and inventory management Business IT infrastructure MBX Benefits Leading Hyperconvergence Vendor Standardizes on MBX to Achieve Extensive Customization, Hardware Consistency & Smooth Deployments W hen Scale Computing was developing its HC3 platform, the goal was to integrate servers, storage and virtualization in a solution that could be delivered in an appliance form factor for easy use by midmarket companies. To that end, the company needed a hardware partner capable of building quality systems pre-loaded with Scale so ware, pre-testing them to ensure problem-free setup, and providing ancillary services for handling all hardware needs. Today, custom server appliance manufacturer MBX Systems is Scale's exclusive hardware builder and a vital partner in driving the company's growth. From providing engineering support for each new HC3 iteration to supplying custom branding and packaging, drop-shipping finished systems to end customers, furnishing extensive custom reporting, and employing rigorous quality controls that produce reliability in the field, MBX has helped put Scale's HC3 on the map as what one reviewer called "a new must-have for very lean IT departments." Raising the Bar with MBX Scale's HC3 platform merges servers, storage and virtualization in 1U appliances that are loaded with the customer's business applications and deployed in clusters that are as easy to manage as a single server. This "hyperconvergence" strategy eliminates the need to purchase, install and manage virtualization so ware, dedicated servers and SAN or NAS storage as separate components; hire virtualization or storage experts; and purchase costly virtualization licenses. These factors dramatically reduce IT cost and complexity for small and mid-sized organizations. The partnership with MBX began in 2012 a er Scale's original hardware builder failed to deliver the required level of service. Issues ranged from lengthy customization cycles to hard drive failures caused by poorly secured backplanes, missing accessories in shipping boxes, and firmware incompatibilities that caused deployment complications. "Our platform is installed in minimum three-node clusters that allow compute and I/O load to be intelligently balanced among all nodes and network interfaces in the cluster. Each node in a given cluster needs to have the same firmware, but our previous integrator frequently used different versions so installers had to spend time doing firmware upgrades," said Scale CTO Jason Collier. "We promise an iPhone-like experience enabling customers to begin deploying their first VM on our HC3 infrastructure within an hour, so those delays were not acceptable." Transitioning to MBX not only resolved problems encountered with the first builder but also yielded engineering, customization and support services benefits that have helped Scale consistently deliver a quality product.

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